Dear Customers,
Hello, and thank you for always using AI BANTO!
In Newsletter No. 17, we would like to provide guidance on "Obtaining Tips for Resolving Disputes Not Covered in the CP."
Some of users may be wondering how to handle issues that arise on board between shipowners and charterers. Since the problems that occur on ships are diverse, there are often cases where the CP does not have clear provisions, making it even more challenging to find a basis for resolution.
For example, let's consider a situation where a rope gets tangled in the propeller while the ship is sailing. There are not many CPs that clearly stipulate such a specific problem as "a rope getting tangled in the propeller," so the AI BANTO response tends to be as follows:
If you receive such a response, please follow up with questions about what you want to know. If you are on the shipowner's side, you might want to know the following:
By asking questions continuously rather than just once, you may be able to get hints for your business.
How did you find this week’s newsletter? If you have any questions or requests regarding AI BANTO, please feel free to contact us at the following address.
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Orient Marine Co., Ltd
AI BANTO SUPPORT TEAM
AIBANTO-SUPPORT-TKZOM@dg.mitsui.com
mail magazine back number – Marine & Tech Support Center
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